Protecting your private information is our priority. This Privacy Policy applies to and governs the data collection and usage by XL123A LLC or Chuckatext on www.chuckatext.com (including the mobile and online versions). For the purposes of this Privacy Policy, unless otherwise noted, all references to XL123A LLC include www.chuckatext.com and Chuckatext (hereinafter collectively, “Chuckatext,” “our,” “us,” or “we”). Chuckatext is a service platform software providing customers with text messaging and short code marketing campaign services, including any related applications, downloads, and other related features and/or services . By using the Chuckatext website (“Site”), you consent to the data practices described herein and constitutes your agreement with us (the “Agreement”). This Privacy Policy fully applies to any rebranded or white label version of Chuckatext’s services or platforms. Please read these terms carefully and keep a copy of them for your reference.
The Agreement is comprised of several components, which may be amended or updated from time to time and shall be effective immediately: (a) these Privacy Policy and (b) the Terms & Conditions. Please also carefully review Chuckatext’s Terms & Conditions as they may apply to you when purchasing or using our products and/or services (“You” and “Your” means an individual person or business who purchases or uses Chuckatext’s products and/or services).
How We Collect Information from You
We collect information from you in any of the following ways:
- You directly provide it to us;
- Automatically as you navigate through our Site (i.e., usage details, IP addresses, and information collected through cookies and other tracking technologies); and
- From our account holders provide us a list of their customers or users that opt in to receive text messages.
Personal Information Collected from You
In order to better provide you with products and/or services offered on our Site, Chuckatext may collect personally identifiable information such as your:
- First and Last Name
- E-mail Address
- Phone Number
If you purchase Chuckatext's products and/or services, we may collect billing and credit card information. This information is used to complete the purchase transaction only. Although some payment related information such as invoices or receipts may be stored on third party servers, we have contracted with, but actual credit card information will not be stored.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. Such personal information may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special or promotional offers from selected third parties; (d) sending us an email message or a text message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. Chuckatext also collects your website navigation information. It includes standard information such as your IP address (Internet Protocol), web browser information and any action on our Site.
Use of Your Personal Information
Chuckatext collects and uses your personal information to operate its website(s) and deliver the product and/or services you have inquired about or purchased from us.
Chuckatext may also use your personally identifiable information to inform you of other products or services available from Chuckatext.
Sharing Information with Third Parties
Chuckatext does not sell, rent or lease its customer lists to third parties.
Chuckatext may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Chuckatext and in accordance with these Privacy Policy, and they are required to maintain the confidentiality of your information.
Chuckatext may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Chuckatext or Site; (b) protect and defend the rights or property of Chuckatext; and/or (c) act under exigent circumstances to protect the personal safety of users of Chuckatext, or the public.
Tracking User Behavior
Chuckatext may keep track of the websites and pages our users visit within Chuckatext, in order to determine what Chuckatext services are the most popular. This data is used to deliver customized content and advertising within Chuckatext to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Chuckatext. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our Site.
Use of Cookies
Our Site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize your Chuckatext pages or register with our Site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as account settings, billing addresses, shipping addresses, and so on. When you return to the same Chuckatext website, the information you previously provided can be retrieved, so you can easily use your customized Chuckatext features.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your web browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Chuckatext services or Sites you visit. Chuckatext uses persistent cookies that only we can read in order to recognize the web browsers that you have previously visited our Sites. When you purchase our services or provide us with any personal information, a unique identifier associated with a persistent cookie is assigned to you and placed on your web browser.
We cannot respond to do-not-track requests with respect to persistent cookies.
Links
Our Site contains links to third party websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of any other websites.
Security of Your Personal Information
When personal information (such as a credit card number) is transmitted to third party websites or stored by us, such information will be protected and secured through the use of encryption, firewalls and other security measures. Chuckatext will not collect or share Your personal information in violation of any statute, law, ordinance, regulation, rule, code, order, constitution, treaty, common law, judgment, decree, other requirement or rule of law of any applicable government authority.
We will always strive to provide the best security and use reasonable measures to protect your personal information from unauthorized access, use, or disclosure or any alteration thereof. While we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet in which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Chuckatext does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If we believe any information is in violation of this Privacy Policy, we reserve the right to delete such information.
Disconnecting Your Chuckatext Account from Third Party Websites
You will be able to connect your Chuckatext account to third party accounts. BY CONNECTING YOUR CHUCKATEXT ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time. You as users may learn how to disconnect their accounts from third party websites by visiting your "My Account" page.
Marketing or Promotional Emails or Texts; Opting Out
If you have opted-in to receive marketing or promotional communications or material via email or text, Chuckatext may, from time to time, contact you for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. Interacting with such email or text (i.e. clicking on a link therein), such interaction may send us a notification that may be used to improve our services to you.
If you would like to stop receiving marketing or promotional communications or material from Chuckatext, you may opt-out of such communications or material by 1) clicking on the opt-out link included in every one of our marketing or promotional email, 2) emailing privacy@chuckatext.com from your email from which you are receiving Chuckatext communications or material, or 3) by texting us “STOP” to the number from which you are receiving Chuckatext communication or material.
Customers cannot opt-out of receiving transactional emails and/or texts related to your account with us or our Services.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to These Policies
Chuckatext reserves the right to change this Privacy Policy from time to time. We will notify you of any changes in how we treat your personal information by email as specified in your account and/or by placing a prominent notice on our Site, including this page. Your continued use of our Site and/or services available through this Site after such changes shall constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by these Policy.
California Privacy Rights and Customers’ Contact Data
The California Consumer Privacy Act (“CCPA”) (Cal. Civ. Code § 1798.100, et seq.) provides California residents with specific rights regarding the use of their personal information such as information that describes, identifies, identifies, or is reasonably capable being associated or linked, directly or indirectly, with a particular consumer or household (the “Consumer Information Data”). As provided herein these policies, Chuckatext operates as a service provider with respect to Consumer Information. However, we only use Consumer Information for the purpose of providing services to our consumers. Chuckatext may access Consumer Information to provide our services, to address technical or other problems, or to comply with Customers who provided the information. We do not retain, access, use, or disclose Consumer Information for any other purpose.
Although Chuckatext does not sell Consumer Information to third parties, under CCPA, a California resident may exercise her or his rights to access, delete, or opt-out of the sale of your Consumer Information twice within as 12-month period. If you would like to exercise your rights under the CCPA, please write to us at the address or email below and mention CCPA. If you are an individual, you may want to contact the business that may have provided your Consumer Information to us as well. You also have the right to request a copy of specific Consumer Information we may have collected about you during the 12 months prior to your request and to not be discriminated against for exercising your rights hereunder. Once you have requested to access, delete, or opt-out of the sale of your Consumer Information, Chuckatext has the right to verify your identity in order to process the request and will respond within 45 days of the request.
Contact Information
Chuckatext welcomes your questions or comments regarding this Privacy Policy. If you believe that Chuckatext has not adhered to this Privacy Policy, please contact Chuckatext at:
XL123A, LLC
5917 Oak Ave. #109
Temple City,
California
91780
Email Address:
support@chuckatext.com